Títulos en Gestión

■プレゼンスとは、自分の可能性を引き出すための魔法です。本来備わっている能力を発揮できずにくすぶっている〝もったいない人材〟でいるか？誰からも一目置かれ、つねに選ばれ続ける〝輝く逸材〟になるか？

Leigh Gallagher, editora de Fortune, explora el éxito de Airbnb junto con el lado más polémico de su historia: los reguladores quieren frenar su rápida expansión, los líderes de la industria hotelera luchan contra la ruptura que les causó, y tanto los residentes como los clientes enfrentan las consecuencias involuntarias de la apertura de viviendas privadas para el consumo público.

Para muchos, ser líder es un don, una habilidad con la que algunos nacen y otros no. Parece que fuera natural. Pero a ser líder también se aprende. Porque todos, de una u otra manera, ejercemos influencia en algún ámbito de nuestra vida. No se trata de títulos ni de poder. Se trata de encontrar en nosotros el potencial para serlo. En este nuevo libro, Bernardo Stamateas presenta los principios y las herramientas prácticas para ayudar a superar la adversidad y mejorar la comunicación, el compromiso y el rendimiento.

Édition anniversaire du best-seller du New York Times et de l'un des meilleurs livres sur le leadership de tous les temps ! Découvrez le livre audio "Les 21 lois irréfutables du leadership : Édition 25ème Anniversaire" de John C. Maxwell ! Depuis un quart de siècle, cet ouvrage emblématique a guidé des millions de personnes vers le sommet de leur potentiel de leadership. John C. Maxwell, auteur et expert mondialement reconnu en leadership a passé en revue chaque mot de ce livre et l'a mis à jour pour la prochaine génération de leaders.

Por qué arriesgarnos a gestionar en soledad,cuando lo podemos hacer con el apoyo de las demás personas que forman nuestra organización? A través de la aventura de recorrer en compañía el Camino de Santiago, "Por buen camino" desgrana, de forma muy amena, los puntos principales sobre los que se apoya el trabajo en equipo, cuyas bondades el autor ha podido contrastar en su experiencia profesional con equipos comerciales en multinacionales del sector textil.

Corporate or organizational culture, the system of informal norms, values, beliefs, expectations, and behaviors operating in an organization, is perhaps the most powerful influence on an organization's strategic direction and the successful achievement of its chosen strategy. In this lecture, we will explore the phenomenon of organizational culture, from its creation in an organization to its evolution, and, most critically, understand how organizations can work with culture to enhance the success of their strategy.

A lot has been said about customer service, but never before has there been so many experts in one place offering their wisdom on finding and retaining customer loyalty. Each chapter is a recorded conversation with each guru and is designed with the listener in mind, not the reader. The power of this audiobook is that it provides a breadth of different views from different leading business experts on customer service all in volume.

La milla extra no es un concepto asociado a más tiempo o esfuerzo en el trabajo; es un tema integral que implica disponer de la mayor energía en lo que hacemos, es deliberada y conscientemente querer ofrecer a las organizaciones la mejor versión de nosotros mismos. Este compromiso más profundo y esencial de las personas con su trabajo, o engagement.

Best-seller captivant par l'auteur de Le point de bascule et Les Prodiges ! Qui n'a jamais été paralysé par ses défauts ? Timides, maladroits, désavantagés par avance... Nous avons tous des points faibles qui nous font baisser les bras : quand on n'a pas les armes, on n'ose pas. Et si on jette un nouveau regard sur cet ordre des choses ?

La investigación de Daniel Goleman, psicólogo y coautor de Primal Leadership, demostró que la inteligencia emocional es un determinante del buen liderazgo más poderoso que la competencia técnica, el cociente intelectual o la visión estratégica. Influir en quienes nos rodean y mejorar nuestro bienestar requiere que seamos conscientes de nosotros mismos, que sepamos controlar nuestras emociones y que comprendamos las emociones de los demás.

Discover eight radical lessons from 100 of the world’s most inspiring organisations. Today’s workplaces are broken. Badly broken. The good news? There is a better way. And it's not just theory. It's already practiced in pioneering organisations around the globe. Drawing on Minnaar and De Morree’s visits to 100+ of the world’s most progressive organisations, this audiobook gives direct evidence that you can make work enjoyable and rewarding, while boosting performance and success.

Few would argue with the fact that, on many fronts, we are a world in crisis. And there are two sides to every crisis, be it a leadership crisis, an economic crisis, an education crisis or a moral crisis. The two side to crisis are danger and opportunity. Robert Kiyosaki's new book, Second Chance…for Your Money and Your Life, uses the lessons from the past and a brutal assessment of the present to prepare readers to see – and seize – the future.

Six Thinking Hats can help you think better, with its practical and uniquely positive approach to making decisions and exploring new ideas. It is an approach that thousands of business managers, educators, and government leaders around the world have already adopted with great success. "The main difficulty of thinking is confusion," writes Edward de Bono, long recognized as the foremost international authority on conceptual thinking and on the teaching of thinking as a skill.

You have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. Maybe it's in your workplace, or in your relationships, or simply in your own life. But great leadership - leadership that aligns teams, inspires action, and achieves results - is hard. And what makes it hard isn't theoretical, it's practical. It's not about knowing what to say or do. It's about whether you're willing to experience the discomfort, risk, and uncertainty of saying or doing it.

En El arte de la guerra, Sun Tzu hace análisis detallados y recomendaciones útiles sobre trece temas principales de la estrategia militar: la planeación, el reto, el ataque, el posicionamiento, la dirección, fuerzas y debilidades, las maniobras, la implementación de las tácticas, el avance, el terreno, las fases de una campaña, las armas y el uso de información. 

The Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than 15 languages, the authors' clarion call that teams should be the basic unit of organization for most businesses has permanently shaped the way companies reach the highest levels of performance. Wisdom lies in recognizing a team's unique potential to deliver results and in understanding its many benefits.

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Sales Enablement is the essential guide to boosting revenue through smarter selling. A thorough, practical introduction to sales enablement best practices, this book provides step-by-step approaches for implementation alongside expert advice. In clarifying the sales enablement space and defining its practices, this invaluable guidance covers training, content, and coaching using a holistic approach that ensures optimal implementation with measureable results.

Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.

Radical uncertainty changes the way we should think about decision-making. For over half a century economics has assumed that people behave rationally by optimizing among well-defined choices. Behavioral economics questioned how far people are rational, pointing to the cognitive biases that seem to describe actual behavior.