Títulos en Gestión

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Sales Enablement is the essential guide to boosting revenue through smarter selling. A thorough, practical introduction to sales enablement best practices, this book provides step-by-step approaches for implementation alongside expert advice. In clarifying the sales enablement space and defining its practices, this invaluable guidance covers training, content, and coaching using a holistic approach that ensures optimal implementation with measureable results.

Around the world, a new generation is looking beyond greater profits, for meaningful purpose. But, unlike business, few social interventions have achieved significant impact at scale. Inspired by the modern innovation practices popularized by best seller The Lean Startup that have fueled technology breakthroughs touching every aspect of our lives, Lean Impact turns our attention to a new goal-achieving radically greater social good.

El camino al éxito de Jürgen Klarić no fue espontáneo ni improvisado: lo forjó, a través de los años, siguiendo 30 principios básicos que no solo le enseñaron a vender a la mente y a conectarse con el dinero, sino que también aumentaron exponencialmente su patrimonio hasta ser uno de los conferencistas más icónicos de nuestra época. Conoce los 30 secretos del líder de la manada: el BlackLion, y asegura tu riqueza de una vez por todas.

Para muchos, ser líder es un don, una habilidad con la que algunos nacen y otros no. Parece que fuera natural. Pero a ser líder también se aprende. Porque todos, de una u otra manera, ejercemos influencia en algún ámbito de nuestra vida. No se trata de títulos ni de poder. Se trata de encontrar en nosotros el potencial para serlo. En este nuevo libro, Bernardo Stamateas presenta los principios y las herramientas prácticas para ayudar a superar la adversidad y mejorar la comunicación, el compromiso y el rendimiento.

Explore the universe of potential buyers. Learn how to assemble a team of expert advisors to prepare your business for sale. Walk step by step through a typical investment-banker-led midmarket sale process from start to finish. Adam Coffey has spent the last 20 years as CEO of three private-equity-backed national service companies. Through his experience executing a buy-and-build strategy, he has bought and sold more than 100 companies ranging in size from $1 million to $1 billion. Selling your business is an art.

This is the first book to present innovation and entrepreneurship as a purposeful and systematic discipline. It clearly explains and analyzes the challenges and opportunities of America's new entrepreneurial economy. Peter Drucker, the most influential and widely-read thinker and writer on modern organizations, gives us a superbly practical book that explains what established businesses, public service institutions, and new ventures have to know, have to learn, and have to do in today's economy and marketplace.

Best-seller captivant par l'auteur de Le point de bascule et Les Prodiges ! Qui n'a jamais été paralysé par ses défauts ? Timides, maladroits, désavantagés par avance... Nous avons tous des points faibles qui nous font baisser les bras : quand on n'a pas les armes, on n'ose pas. Et si on jette un nouveau regard sur cet ordre des choses ?

El libro que nos muestra cómo llevar los negocios a la práctica y entregar resultados, no importa si diriges una compañía o es tu primer empleo en el mundo empresarial.

This book breaks through both the hype and the doom-and-gloom surrounding automation and the deployment of artificial intelligence-enabled—“smart”—systems at work. Management and technology experts Thomas Davenport and Steven Miller show that, contrary to widespread predictions, prescriptions, and denunciations, AI is not primarily a job destroyer. Rather, AI changes the way we work—by taking over some tasks but not entire jobs, freeing people to do other, more important and more challenging work.

Founders at Work: Stories of Startups' Early Days is a collection of interviews with founders of famous technology companies about what happened in the very earliest days. These people are celebrities now. What was it like when they were just a couple friends with an idea? Founders like Steve Wozniak (Apple), Caterina Fake (Flickr), Mitch Kapor (Lotus), Max Levchin (PayPal), and Sabeer Bhatia (Hotmail) tell you in their own words about their surprising and often very funny discoveries as they learned how to build a company.

In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient - lessons directly applicable to your organization.

Beyond the E-Myth embraces the fundamental premise of that first book - that a small business only succeeds to the degree its owner goes to work on the business rather than just in it, creating the systemic operating system that makes that business unique in the marketplace.

The B2B Leaders Guidebook is Jim Irving’s eagerly awaited follow-up to the critically acclaimed B2B Selling Guidebook. It’s for those who already are, or who are about to become, leaders of business teams, start-up businesses, corporate business units, all types of sales teams, and small to medium businesses (SME’s). It’s for managers, leaders, and entrepreneurs - and those who engage with them.

The critical leadership practices - the ones that will allow a leader to make the biggest impact over time - are well established. They're about how you create a vision and inspire others to follow it. In this comprehensive handbook, strategy and change experts Ron Ashkenas and Brook Manville distill proven ideas and frameworks about leadership from Harvard Business Review, interviews with senior executives, and their own experience in the field - all to help rising leaders stand out and have a big impact.

This book is a good guide and provides basics on AI and cybersecurity to beginners and dummies. Also, it is helpful to answer the questions of businesses, like how to implement AI and Cybersecurity in a company? How and when to link an AI? What are the available cyber securities that could be comfortable to understand and access within the scope of a business and a person? And other similar questions.

In Ways and Means for Managing Up, Smullen tells you everything you need to know to effectively "manage your manager" in ways that help both you and your boss succeed and rise within your company.

El motor actual de las transformaciones históricas mundiales, viene dado principal e indiscutiblemente, por las empresas. Este factor las sumerge en una situación paradójica en la que tienen que liderar la construcción del futuro a la vez que su propia transformación. Entre los múltiples cambios que están asociados a esta situación, se destacan dos. En primer lugar, una profunda modificación en la figura central de autoridad que predominó en la empresa tradicional, marcada por la sustitución de un gerente/capataz, por un gerente/coach, al servicio de la capacidad de desempeño de su gente.

This short, practical book includes case studies, examples, and practical guidance to help you get started on your own OKR journey.Written by Natalija Hellesoe and Sonja Mewes, who bring their extensive experience working OKRs in companies of all sizes. Natalija and Sonja are trainers, coaches, and change agents. They work with companies at different stages of the their OKR journeys - from first know-how workshops to OKR practitioner coaching and organizational development.

Game theory means rigorous strategic thinking. It’s the art of anticipating your opponent’s next moves, knowing full well that your rival is trying to do the same thing to you. Though parts of game theory involve simple common sense, much is counterintuitive, and it can only be mastered by developing a new way of seeing the world. Using a diverse array of rich case studies - from pop culture, TV, movies, sports, politics, and history - the authors show how nearly every business and personal interaction has a game-theory component to it.